Every engagement starts with a Digital Asset Audit — a full look at what content you already have and where the gaps are. From there we build a 90-day roadmap: Days 1–30 audit and prioritize, Days 31–60 produce your core process and social assets, Days 61–90 measure results and lock in an ongoing content rhythm.

Most individual deliverables (a case study, a process video, a set of social assets) turn around in 1–2 weeks from filming. Full onboarding and the initial audit-to-first-deliverable cycle typically takes 30 days.

Filming is either priced by the day for on-off video shoots. Or for ongoing, long-term clients--we do a monthly retainer with clear set expectations of what will be delivered each month. Regardless, your cost up front is known without unexpected charges. Editing and post-production is priced into the project, not hourly, so the incentive stays on quality, not billable hours.

Two rounds of revisions are included on every deliverable. Additional rounds beyond that are billed at an agreed rate, discussed before any work starts so there are no surprises.

Before we start, the client must understand that we have creative license to bring their vision to life--and no matter how good our editing or production is--it is always a little different than what is imagined by the client.

You work directly with the people doing the work — no account managers or layers in between. Content Builders is a small, hands-on team, and that's on purpose: our reputation rides on your results, not a portfolio of a hundred other clients.

Reach out any time — every client gets a direct line to us, not a support ticket queue. We'll get back to you personally.